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Y.C, Liverpool, UK

 

 

 

A FREE feature to print off and read. Written by Kathleenruth
 
   

The Coaching Corner series: Personal Transformation - part 3: the shift

©The Practising Midwife.Reproduced with permission. An original article written by Ruth for The Practising Midwife Journal. This article appeared in the January 2002 issue (Volume 5 Number 1)

 

Ginny has taken back control of her life and feels GREAT!

 

 

Last month we were introduced to Ginny who came to coaching to explore her career and promotion options. In addition to her weekly coaching call, Ginny keeps an e-mail journal. This month's coaching conversation is an extract from Ginny's eighth month of coaching, when a climate of trust between coach and client has been long established.

 

Coaching case study

Ginny has been a G grade midwifery sister for ten years and feels she has been 'in a rut'. She came to coaching to decide whether to 'get her act together' or leave midwifery. Last month we saw Ginny face up to a drinking problem. Ginny is now swimming twice weekly, working out in the Gym on alternate days, she has lost 30 pounds, and hasn't had a cold or the 'flu for over a year. She says she is now 'as fit as when she was 25'. She is working back on delivery suite, at her own request, has completed a refresher course and has just begun an access course toward a bachelors degree in midwifery. She has been keeping an e-mail journal that she sends to her coach in which she describes herself as 'full of energy' and says she feels 'like she could tackle anything'!

The coaching conversation

Coach: Hello Ginny - how are you?

Ginny: I am doing GREAT!

Coach: (laughing) It sounds like you are. So what's been happening this week?

Ginny: Oh I hardly know where to begin! I feel fantastic, I have so much more energy, I'm really excited about starting my degree, it's something I've been interested in for years and never got around to doing...

Coach: Wow! This is wonderful... what else?

Ginny: I weighed myself and I've lost another 4 pounds this month. It's great! I'm not even dieting - it's just because I'm doing more exercise and not drinking.

Coach: Well there are a lot of calories in beer aren't there?

Ginny: Exactly... ooh! Ooh! And I nearly forgot to tell you... I've got an interview coming up for a promotion!

Coach: Wow, that's fantastic! What's the post?

Ginny: It's a new post, a 'H' grade clinical Midwifery manager, that's been created as part of the drive to bring in 'modern matrons'.

Coach: Wonderful! How do you feel about it?

Ginny: Scared to death! I haven't had an interview for about 11 years, but I'm excited about it too. I feel so wonderful at the moment, my future is looking bright and I believe I'm in with a good chance. But even if I don't get this post I just know I'll do something - I feel so positive and I'm not going back to stagnating!

Coach: Brilliant! Ginny you are positively radiating - I can't see how they could not give you the job! (Laughing)

Ginny: (laughing) I know - I can feel it myself! I keep thinking 'I must be a real pain - how does everyone put up with me?' But everyone at work has been great - they just come up to me and tell me how great I look and how much weight I've lost and someone even said: 'You've really changed lately - it's like you're a different person.

 

I don't see 'problems' anymore... I look at them as challenges that will enhance my personal growth - once I've figured out how to get over them that is!

 

 

Coach: What did you say?

Ginny:  Well, I said 'Do you mean because I've lost weight?' and she said 'Not just that - you're a lot brighter in yourself, less depressed and lighter - you're fun to be with!'

Coach: Wow ,Ginny, she really gave you some important feedback didn't she?

Ginny: Yes she did, and it felt great! I have also noticed how much easier it is for me to accept praise gracefully. In the past the 'old' Ginny would have argued with her! I would have said 'No you're wrong!' but this time I said 'thank-you I feel much better!' I can't believe it's really me.

Coach: I am impressed Ginny - that is a really big shift for you. I wonder whether this would be a good time to acknowledge you, Ginny. To acknowledge how far you've come and how much you have worked on changing yourself. So that you really 'get' this Ginny. It is important not to 'step over' all the hard work you have done.

Ginny: Hmm… yes I can see why it would be important - even now I'm beginning to 'forget' how bad I was... I can't understand why I let things drag on so long. Why didn't I do this sooner?

Coach: Ginny, don't judge yourself. It wasn't 'good' or 'bad' it was just a place you were in at the time. In looking at how far you've come, the point is to acknowledge yourself, not blame yourself for not doing it sooner. So Ginny, what are some of the shifts you have made?

Ginny: Wow… this is big! I have changed so much!

Coach: I know, …and you did it Ginny, YOU.

Ginny: I have shifted from negativity to being positive…

Coach: Great, what else?

Ginny: I don't see 'problems' anymore… I look at them as challenges that will enhance my personal growth - once I've figured out how to get over them that is! (Laughing)

Coach: (laughing) So you are developing better problem-solving skills?

Ginny: Yes, partly that, but it's also that I approach problems differently. They don't drain my energy anymore - I either deal with them right away or delegate them, or dump them in the bin if they're not important!

Coach: Great! So you use the four 'D's: 'do', 'dump', 'delegate' or 'dungeon'?

Ginny: Dungeon?

Coach: Yes - file it away…

Ginny: Oh right! Yes that... yet even that is just a matter of organisation ...it's all of that and more… like I have a lot more energy. I'm in a totally different place… I feel like a different person, problems don't seem so big and overwhelming… my life seems simpler!

Coach: Mmm… feels wonderful doesn't it?

Ginny: Yes! Like anything could happen and I wouldn't care… I mean, of course I would care, but I would deal with it, and then move on - it wouldn't drag me down!

Coach: Ginny you have shifted from an 'overwhelm response' to a 'proactive response'

Ginny: I've heard managers tell me I should be pro-active before but I never had the energy. I always thought: 'that's easy for you to say'. I couldn't see how to be pro-active.

Coach: You couldn't see how to be pro-active from the place you were in Ginny. You had to shift who you were, in order to move to the place where you are now. In an overwhelm response you are already feeling overwhelmed and drained by your situation, so one more 'problem' just seems like the final straw. In a pro-active response you decide to tell the truth to yourself, stop pretending, develop trust and imagine a result. This is what you did Ginny, and it took some courage. You took a good, hard look at your reality and decided to change. You didn't run and hide, no matter how bad it looked, you persisted. You did it.

Ginny: Wow! I did, didn't I?

Coach: Yes you did! Do you acknowledge how far you have come?

Ginny: Mmm… yes I do. I can also see how it is important for me to remember my journey so that I can help others who are on the same path.

Coach: And you are already doing that Ginny, by just showing up as you are now, and being a role model. Well done

 

Review points

Let's look at what happened throughout this eight month coaching relationship. Ginny has made some astonishing shifts. Her willingness to examine her own life as though she was an impartial observer was the key to her success. She successfully resisted the temptation to judge herself, which lifted her out of her 'blame' cycle.

  • Ginny took a good hard, look at her own reality.
  • She was willing to move forward, one step at a time, and keep moving despite feeling bad at times.
  • Ginny learned not to judge herself for her weaknesses, how to accept her humanity and how to acknowledge and build on her strengths.
  • The coach supported Ginny, empowered her, and pointed out when she was being judgmental, blaming and counter-productive and helped her stay positive and motivated.
  • Ginny did all the work. She committed to change, stuck to it and was willing to be honest with herself about what it was that held her back. She was surprised to discover that it was herself.

If a person is to make permanent, lasting change in their life they must 'shift'. In coaching we talk about clients shifting 'from' something 'to' something. Like Ginny's shift from overwhelm to pro-activity. Shifts are where a person shifts from one paradigm or philosophy to another. They shift perspective so that they look and feel differently, even though their circumstances may have changed very little.

Ginny's life has been turned on its head. She has become a different person. Many shifts have contributed to the overall effect, yet her environment has changed very little. To outsiders Ginny still works in the same hospital, with the same colleagues, she is still a midwife… but she is making such enormous personal changes that those around her cannot help but be influenced by her. She has become an inspiration to those around her and a role model. She is developing her leadership skills and is seen as being able to take responsibility without blame. I am confident that whether she gets this promotion or another one, Ginny is definitely going places!

It is these internal shifts that make coaching effective in professional development. Coaching is professional development from the inside out. It focuses on who you are, because 'who you are' influences how you 'show up' in your professional role and in your life! Who are you being?

 

 

I feel like a different person, problems don't seem so big and overwhelming... my life seems simpler!

 

   
   
   

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