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by Ruth
Hadikin and Muriel O'Driscoll
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 An intelligent
and in-depth exploration into the causes and effects of a bullying
culture in the workplace. The authors provide
clear information on the law relating to intimidation and harassment in
the
workplace. They offer guidance for managers on how a culture of
bullying can be acknowledged and addressed, and offer practical help
for both bullies and their victims.
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What are the
effects on people and workplaces?
What strategies are effective in addressing the issues and effecting
lasting change?
Read how a
bullying
culture permeates every level of the NHS
...and what to
do
about it!
This book
appeals to everyone who has experienced workplace bullying
and is interested in understanding, and improving, dysfunctional
workplaces.
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"Their book
is
illustrated with harrowing case studies but their findings and
advice
apply throughout the NHS and other organisations."
-
Ormskirk Advertiser, Skelmersdale Advertiser & Maghull
Advertiser.
"Useful and comprehensive
exploration of bullying in the workplace"
- The
Practising Midwife
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"a definitive
text for all those aspiring to or within
management,
and of interest to workers, in any profession"
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"very clear
advice about how bullying cultures
can be changed for the better"
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Drawing upon
their combined wealth of experience the authors conduct an intelligent
and in-depth exploration into the causes and effects of a bullying
culture in the workplace.
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Their
remarkable insights lead them to recommend practical steps that can be
taken in any profession or industry for assessing risk and reducing the
harmful effects. This book is an essential starting point for anyone
attempting to understand how bullying cultures form among groups and in
workplaces, what structures support them and what strategies are
effective in addressing the issues and effecting lasting change.
Aggression, bullying,
harassment and violence are increasingly common within the National
Health Service (NHS). Based on pioneering research and the personal
stories of midwives, this book examines the bullying culture that
permeates every level of the NHS. Bullying behaviours between peers and
across the supervisory hierarchy are explored, and the harmful effects
of bullying are discussed.
"Crucially, very clear advice about how
bullying cultures can be changed for the better is imparted. All NHS
staff should read this book. It would be relevant for other businesses
too."
The authors provide
clear information on the law relating to intimidation and harassment in
the
workplace. They offer guidance for managers on how a culture of
bullying can be acknowledged and addressed, and offer practical help
for both bullies and their victims.
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Table of Contents:
What is
workplace bullying?
Historical and sociological factors: how the NHS bullying culture
developed.
Why and how do bullies bully?
The effects of bullying.
The boss, the bully and the law.
Acknolwedging and altering a bullying workplace: guidance for managers.
Learning the lessons: the NHS as a developing organisation.
Suggested further reading.
Contacts and resources.
References.
Further reading.
Resources / websites
International Coach Directory
Index
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Reviews:
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"Every manager, educator, clinician and student needs to read this book
and examine themselves, their actions and workplace. Reading this book
would enable each individual to gain insight and ensure they are part
of the solution to the deplorable problem of workplace violence."
-
Carolyn Hastie, AUS.
"Thought provoking. ...All NHS staff should read this book. It would be
relevant for other businesses too."
"As a member of the profession referred to in this book, I found it
almost frighteningly relevant to the experiences of myself and
colleagues. Behaviour tolerated for years, now exposed as being
unacceptable. The authors describe clearly what is meant by the term
bullying as many people are unaware that this in fact is what they are
experiencing. Crucially, very clear advice about how bullying cultures
can be changed for the better is imparted. All NHS staff should read
this book. It would be relevant for other businesses too."
"Thought provoking book, that all midwives should read, so that they
can look at their own behaviour and attitudes with colleagues and women
alike. Some people may not realise they are actually a bully until they
read this book and recognise some of attitudes in it."
"...this provides a valuable addition to the midwifery literature and
is important reading for health and related professionals, nursing,
midwifery and health visiting students and those involved in management
and education in health care."
-Fiona
Dykes, Senior Lecturer/Course Leader MA Midwifery Studies,
University of Central Lancashire, Preston, UK
"The authors have both been midwives and the illustrative cases used
are focused on midwifery, some based on a research project carried out
by one of them. However, this should not detract from it being a
definitive text to read for all those aspiring to or within management,
and of interest to workers, in any profession. The information on the
causes and effects of bullying practices is written in a very general
style and provides a useful broad view of the issues involved, citing
some of the psychological theory relating to the bully and the victim.
I particularly liked the final chapter that gives practical pointers on
how to deal with the situation as a manager, as someone being bullied
or as someone recognising yourself as the bully. ...It is difficult to
say who shouldn't read the contents- though perhaps I would not
recommend it to new students for fear of putting them off! It comes
highly recommended but prepare to be concerned about what you find!"
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Reviewed by Jennifer Hall,
freelance midwife lecturer.
- MIDIRS Review
"A must-read for people in the healthcare field. Provides insights into
a world that one thinks of as being untouched by this kind of behavior.
Hopefully it will shed light onto the matter of bullying and stop it."
"Every
Library and labour suite should have this book placed in the Front.
Workplace bullying in NHS is going unnoticed, but NHS should realize
that quality of work is affected and would be costing more!"
-
Mr J Sunduramoorthy
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